More restaurants and cafes closing than opening

The hospitality industry is suffering under lower consumer demand and higher wages, and is now seeing the number of businesses shutting down exceeding that of new businesses entering the market, experts warn.
The warning comes as new figures from Westpac reveal the value of impaired loans has increased in the construction, accommodation and hospitality industries.

John Hart, chief executive of Restaurant and Catering Australia, says this year has been a dire one for the hospitality industry, saying it’s taken a huge toll on the number of businesses that are actually operating in the field.

“This is the first year we’ve seen the rate of closure exceed the rate of new businesses opening in the industry… that’s pretty damning,” he says.

“We’ve always had churn of about 18-19%, and we’ve always had that number going out of business, but we’re just not seeing the number of new businesses coming up to take their place.”

As part of Westpac’s legal requirements it released figures on impaired loans last week. One of the most significant increases was in the accommodation, cafes and restaurants sectors, which saw impaired loans rise from $134 million to $205 million – growth of 52%.

Hart says the failures are due to a combination of factors, although says higher wages are a key reason why some businesses can’t afford to survive.

“This brings up the question of how the industry is going to look moving forward, because you can’t sustain having nearly 50% of your revenues going out the door as wages.”

“That’s part of it, and it’s just because wage costs have gotten so high, the average business is not in a profit-making situation. That’s associated with this rise in impairment costs.”

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About Neil Willis

In a professional career spanning more than 25 years Neil has owned or managed restaurants, cafes and catering businesses. His experience covers all areas of the hospitality industry. From: working as a chef to working as a maitre' d and head waiter in one of Australia's best known restaurants, managing hotels and bottle shops, owning his own restaurant and cafe, owning three catering businesses including one which operated continuously for more than 17 years. Neil retains that passion that has helped him build this business into the success that it enjoys today. His knowledge of internet marketing will continue to drive this business into the future.
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